• Will I need to pay a deposit? If so how much?

• Will I need to pay a deposit? If so how much?

- Yes, deposits must be paid in advance of the party.

- Deposit costs range based on the type and size of the private party. Call (801)255-3535 for more information.

 

• Who do I have to pay for? Do adults have to pay? What about really young kids?

• Who do I have to pay for? Do adults have to pay? What about really young kids?

- Everyone must be paid for regardless of age.

• Which side can we rent out?

• Which side can we rent out?

-You can rent out the whole building or just one side. Your choice!

• What times can I have my private party?

• What times can I have my private party?

- Private parties can be reserved for M-Wed 9pm-11pm or 10pm-Midnight.

-Thursdays & Fridays Midnight-2am

-Saturdays 8am-10am, or 10am-noon or Midnight-2am

- We are closed on Sunday

 

• What forms of payment does Classic accept?

• What forms of payment does Classic accept?

- Classic accepts all major credit cards and cash. Checks are NOT accepted!

• What do we do when we arrive? Do I need to show up early? What about guests that come early/late?

• What do we do when we arrive? Do I need to show up early? What about guests that come early/late?

- Always check-in at the cashier window upon arriving.

- You do not need to show up early. If you want to in order to set up you are welcome to but please give us advance notice. Generally, themed room parties coming early cannot be accomadated due to setting time between reservations. 

- Guests will NOT be premited to enter before the scheduled start time of your private party.

 

• What days can we reserve a private party for?

• What days can we reserve a private party for?

- Private parties can be reserved for Monday-Saturday

- We are closed on Sunday

 

• What can I have a private party for?

• What can I have a private party for?

- ANYTHING! Church Groups, Corporate Events, Birthdays, Family Reunions, Hockey, or Fundraisers just to name a few.

• Nobody answers the reservation line and I've left several messages that haven't been returned, what should I do?

• Nobody answers the reservation line and I've left several messages that haven't been returned, what should I do?

- We try to personally answer every phone call as they come in. (Even past our normal office hours--M-F 9am-7pm) Often times we are on the other line when you call. If this happens, please leave a message and we will call you back as soon as possible. (Always within 24 hours) If you have done this and still haven't heard back from us, it is most likely because we couldn't understand your message (ie. heard the phone number wrong.) Please keep trying, and of course leave clear, concise messages always repeating your name and phone number. Thanks!

- You can also reserve online.

• Is there a minimum number of people I need to pay for to have a private party?

• Is there a minimum number of people I need to pay for to have a private party?

- Yes a mimimum of 30 people must be paid for for most private parties.

- Hockey and Derby parties have no minimum.

 

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